Employees Helping Stressed Woman

Employee Assistance Program

Employee Assistance Programs (EAPs) are worksite-based programs and/or resources designed to benefit both employees and employers. EAPs help businesses and organizations address productivity issues by helping employees identify and resolve personal concerns that affect job performance.

Through prevention, identification, and resolution of these issues, EAPs enhance employee and workplace effectiveness and are a vital tool for maintaining and improving worker health and productivity, retaining valued employees, and returning employees to work after illnesses or injuries.

Employers have found that proactive, preventive efforts to help employees identify and resolve personal issues before they have serious medical, family, and/or workplace consequences make financial and business sense.

EAPs have been shown to contribute to:

  • Decreased absenteeism;
  • Reduced accidents and fewer workers compensation claims;
  • Greater employee retention;
  • Fewer labor disputes; and
  • Significantly reduced medical costs arising from early identification and treatment of individual mental health and substance use issues.

We are unique in that we provide services to individual employees and family members and to the employer/work organization as a whole.

Woman Meditating in Office

EAP services to individuals include:

  • Mental-health related services and referrals;
  • Drug and alcohol-related services and referrals;
  • Services and referrals related to personal issues such as divorce and parenting;
  • Information work/life supports such as caregiving for elderly parents and financial planning;
  • Wellness and health promotion services, such as smoking cessation and weight reduction; and
  • Work related-supports like career counseling.

People Helping Assembling Puzzle

EAP services to organizations include:

  • Education on handling mental health, stress, and addictions in the workplace;
  • Addressing workplace violence;
  • Safety and emergency preparedness;
  • Guidance on communicating in difficult situations such as mergers, layoffs or when an employee dies on the job;
  • Absence management; and
  • Meeting needs of specific workers such as returning veterans.

Other services include:

  • Retention strategies
  • Supervisor training
  • Targeting millennials